GUEST INFORMATION

Accepted Methods of Payment

Kohler Food and Wine is a cashless event. All purchases will require the use of a credit or debit card. Kohler gift cards can only be used at Kohler owned businesses and cannot be used for event ticket purchases.

Overnight Package Guests

All Kohler Food & Wine package guests will receive Weekend Village Badge at check-in. Package guests will be able to check in via last name at the door for any package included events.

If package guests purchase additional events tickets outside of package inclusions, separate tickets are required & they will not be able to check-in via last name for those additional events.   

Event Tickets

Tickets are available at kohlerfoodandwine.com. We do not offer any discounts on Kohler Food and Wine tickets for any guests not participating in all aspects of the event.

All Kohler Food and Wine tickets are electronic event tickets and will be sent via email as PDF documents. All tickets need to be presented at the door prior to the beginning of the event. Tickets (printed or electronic) will be accepted. All attending guests must have individual tickets for each event they attend.

Information Booth/ Village Passes/ Merchandise

An event information booth will be located at The Shops at Woodlake close to the Village Green

Guests can stop for general event questions and purchase a limited amount of Kohler Food and Wine merchandise.

Additionally, this is where event attendees will pick up the pre-purchased Village passes (proof of purchase required), and/or purchase Village passes on site while supply lasts.

Hours:

Friday – 12pm – 7pm

Saturday – 11am – 7pm

Event Ticket Cancellation Policy

All Kohler Food and Wine event tickets are non-refundable.

The Kohler Food and Wine Village & Kohler Food and Wine Beer Garden

The Kohler Food and Wine Village and the Beer Garden are central gathering locations featuring a variety of beverages crafted by our partner suppliers. Anyone can access the Village & Beer Garden; however, a Village badge is required to participate in the food and beverage offerings.

Besides alcoholic cocktails, wine, and beer, we offer some nonalcoholic options such an N/A cocktails, N/A beer, and Bubblr. 

Event App

Download the Kohler Food & Wine event app for information at your fingertips, while on site.

APPLE APP STORE DOWNLOAD

GOOGLE PLAY DOWNLOAD

Age Requirement

No one under 21 will be permitted in any Kohler Food and Wine events, including infants and small children in child carriers. This policy pertains to all events including demonstrations, seminars, dinners, and Grand Tastings. Please need to ensure to bring a proper form of identification. For an exemption, please direct them to specialevents@kohler.com for consideration.      

Dietary Restrictions and Food Allergies

The events at Kohler Food and Wine feature a wide variety of foods and beverages from all categories. We cannot guarantee that participating chefs and restaurants will prepare dishes without common allergens, including nuts, dairy, gluten, etc. Additionally, not all events will have vegetarian options available. It’s important to always ask the chef, server, or vendor whether allergens or ingredients are in the dishes you are going to consume.

Retail Sales

Select products featured during the event will be available for purchase at a variety of locations. As a reminder, Kohler Food and Wine is cashless and a credit card or debit card will be required as form of payment.

Attire

Day time events are recommended resort casual, or resort chic.

Evening events are recommended resort chic.

Parking

Complimentary self-parking is available nearby most of our event venues (first come, first serve). We also provide event shuttles that take guests throughout the footprint of Kohler Food and Wine.

Shuttle Service

Kohler Food and Wine offers convenient shuttle service to transport guests to and from various event locations throughout the event footprint. The shuttles run on a continuous loop and wait times should not exceed 15 minutes. Please refer to the event map for shuttle stops. We do not offer shuttle transportation outside of the Village of Kohler.

There is no shuttle service provided outside of the Village of Kohler.

Pet Policy

Pets are not permitted at Kohler Food and Wine.

Service/working animals are not considered pets and are exempt from this policy with proper documentation.

ADA Accessibility

All Kohler Food and Wine events are ADA accessible.

Weather

In case of inclement and/or dangerous weather there are certain venues that may be closed or may have adjusted hours to ensure the safety of everyone. Additionally, please be advised that some events take place (partially) outdoors. Please be dressed accordingly.